Refund Policy

We want every subscriber to be satisfied with their FREEGOIPTV4K experience. This policy outlines when refunds are available and how to request one.

Eligibility

• Refund requests must be submitted within 24 hours of purchase
• The subscription must not have been substantially used (e.g. active streaming beyond initial testing)
• Technical issues must first be reported to support so our team can attempt to resolve them
• Refunds are not available for change-of-mind requests after the eligibility window

How to Request a Refund

Contact our support team via WhatsApp or the Contact page with your order details and the reason for your request. Our team will review and respond within 24-48 hours.

Processing Time

Approved refunds are processed back to the original payment method and typically appear within 5-10 business days, depending on your bank or payment provider.

Non-Refundable Situations

Subscriptions terminated due to violation of our Terms & Conditions (such as unauthorized resale or sharing of credentials) are not eligible for a refund.

Contact

For refund requests, reach us at support@freegoiptv4k.com or WhatsApp +34 603 171 403.